Monday, June 30, 2008

Personal Development Involves Learning Skills

The group, Together We Build, share insights into building our individual businesses, and also help in developing skill to do the same. Currently, we are working a program generated to increase productivity within a group of highly motivated leaders. While we are on our first of six weeks for the SMART (Specific, Measurable, Achievable, Relevant, Timely) Tracking program I wanted to share closing techniques that might help seal the deal for you accomplishing your sign up goals. These techniques are simple and easy to use. Even though we are just collecting decisions after we have presented the information, it is always good to know (and read) what the person you are talking to is saying to you. Sometimes they will not be as straight forward as you would like them to be and you may have to assume they are closing a deal for you.

Here are a few pointers, taken from the book "The Art of Closing" by Brian Tracy. It's a great book with fantastic insights.

- (pg. 13) Ask Good Questions and Listen Carefully
The very best way to express and practice empathy with a customer, or with anyone else, is to ask questions and listen intently to the answers. Dominate the listening, rather than the talking. As Stephen covey says, "Seek first to understand, then to be understood." The more time you invest in understanding your customer's situation, the more empathy you will naturally have for him or her and the more probably it is that you will make the sale in the end.

- (pg. 14) The highest-paid salespeople realize that every bit of success that they aspire to must by paid in full, in advance. There is no such thing as something for nothing, no fast, easy way to be successful.

-(pg. 18) A national trade organization to which I (Brian Tracy) belong commissioned a study to find out why customers bought from one person or company and not from another, even though the products were similar. After investing $50,000 interviewing customers, they arrived at a simple conclusion: people bought from one person over another because they trusted that person more. The word trust was defined as "feeling the salesperson would follow through on his commitments and fulfill his promises." ...
It is crucial that you never say your product will do anything that it will not do. Never make false claims. Never even exaggerate. In fact, one of the most helpful things you can do to establish your credibility is to point out where your product is weak in comparison with that of your competitors.

Together We Build is a group formed to network in a positive, trustworthy way. We pride ourselves in coming together in service, while making money. Together we build each other up and at the same time, help each other develop skills. We are moving forward, with goals set, in order to accomplish the play by play action needed to reach our desired results.